Terms of Service

1. The Service

Together is an ambient presence application that lets people who share a Slack workspace see periodic snapshots of one another during the working day. The Service is operated by the individuals and entities behind www.together.cam (“we”, “us”, “our”) and is provided to you (“you”, the “user”) on the terms set out below.

2. Eligibility and accounts

You must be at least 16 years old (or the age of digital consent in your jurisdiction, whichever is higher) to use Together. By using the Service you represent that you meet this requirement and that you have the authority to accept these Terms on behalf of yourself and, where you sign in with a workplace identity, of the organisation you represent.

Together signs you in through Slack. You are responsible for keeping your Slack credentials and the device on which Together is installed secure. You are responsible for all activity that occurs under your account, and you agree to notify us promptly of any unauthorised access.

3. What we do with your video

Together does not retain your snapshots long-term. Captures are stored just long enough to deliver them to your teammates and are deleted shortly after, except when you have explicitly asked us to keep recent activity for debugging purposes.

By using Together, you authorise us to: (a) analyse your live video feed to detect a face and frame it; (b) alter and manipulate the resulting picture (cropping, sharpening, colour normalisation, soft-focus, compression, and any other automated processing we apply to make tiles consistent); (c) store the resulting picture temporarily; (d) deliver that picture to other users who share a Slack workspace with you. You acknowledge that an automated algorithm is involved in producing each tile and that the result may differ from the raw camera frame.

You grant us a worldwide, royalty-free, non-exclusive licence to host, transmit, process, transcode, and display the captures you submit, solely for the purpose of operating, maintaining, and improving the Service. This licence ends when the corresponding capture is deleted.

4. What you may not do with other people’s pictures

You are not allowed to store, copy, screenshot, re-publish, train models on, sell, share outside Together, or otherwise use the images of other Together users for any purpose. The tiles you see are intended for the moment of viewing only. This obligation survives termination of your account.

5. Acceptable use

You agree that you will not:

• use the Service for anything unlawful, harassing, defamatory, hateful, sexually explicit, or otherwise inappropriate for a workplace context;
• point a camera at, or otherwise capture, any person who has not knowingly consented to participating in Together;
• attempt to reverse engineer, decompile, scrape, or otherwise extract data from the Service beyond what the user interface normally permits;
• probe, scan, attack, overload, or attempt to gain unauthorised access to the Service or the systems on which it runs;
• upload material that infringes any third party’s copyright, trade mark, privacy, publicity, or other rights;
• use the Service to build a competing product or to train any machine-learning model.

We may suspend or terminate access at our discretion if we believe you are violating these rules.

6. Privacy and data

Beyond the snapshots described in Section 3, we store the minimum data required to operate the Service: your Slack user ID, display name, profile photo, the workspaces you have signed into, error logs that help us keep the Service running, and session cookies. We do not sell your personal data and we do not use your captures or your messages to train third-party machine-learning models.

Where the GDPR, UK GDPR, CCPA, or another data-protection law applies to you, you may have rights to access, correct, export, or delete your personal data. To exercise these rights, contact us using the details in Section 14.

7. Third-party services

Together depends on third-party services, including Slack Technologies LLC for authentication and workspace membership, and infrastructure providers for hosting, image storage, and error reporting. Your use of those services is governed by their own terms and privacy policies, and we are not responsible for their acts or omissions.

8. Intellectual property

The Service, including its name, logo, design, source code, and all other materials we provide (other than user-submitted captures), is owned by us or our licensors and is protected by copyright, trade mark, and other intellectual-property laws. We grant you a personal, non-exclusive, non-transferable, revocable licence to use the Service for its intended purpose, subject to these Terms. No other rights are granted by implication or otherwise.

9. We are not responsible for misuse

We are not responsible for any misuse of pictures shown through Together, whether the misuse is by you or by other users, whether intentional or accidental. By participating you accept that other participants may, despite the rule in Section 4, capture or redistribute your image, and that we cannot prevent this.

10. Disclaimers

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE”, WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR THAT THE SERVICE WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE. WE DO NOT WARRANT THAT THE FACE-DETECTION OR IMAGE-PROCESSING ALGORITHMS WILL PRODUCE ANY PARTICULAR RESULT, OR THAT YOUR CAPTURES WILL BE DELIVERED, STORED, OR DELETED ON ANY PARTICULAR TIMELINE.

11. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, WE, OUR AFFILIATES, AND OUR SUPPLIERS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF (OR INABILITY TO USE) THE SERVICE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

OUR AGGREGATE LIABILITY ARISING OUT OF OR IN CONNECTION WITH THE SERVICE WILL NOT EXCEED THE GREATER OF (i) THE AMOUNTS YOU HAVE PAID US FOR THE SERVICE IN THE TWELVE MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM AND (ii) ONE HUNDRED US DOLLARS (US$100). NOTHING IN THESE TERMS EXCLUDES OR LIMITS LIABILITY THAT CANNOT LAWFULLY BE EXCLUDED OR LIMITED.

12. Indemnity

You agree to defend, indemnify, and hold us harmless from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of or in any way connected with (a) your access to or use of the Service, (b) your violation of these Terms, (c) your violation of any third party’s rights, including any other Together user’s privacy or publicity rights, or (d) any content you transmit through the Service.

13. Termination

You may stop using the Service at any time. Removing all of your Slack workspaces from Together ends your session; deleting your account on request will purge the personal data we hold about you, except for records we are legally required or permitted to retain. We may suspend or terminate your access with or without notice if we reasonably believe you are in breach of these Terms or if continuing to provide the Service to you exposes us or others to legal or security risk. Sections 4, 8, 9, 10, 11, 12, and 14 survive termination.

14. Changes, governing law, and contact

We may update these Terms from time to time. Material changes will be communicated by updating the “Last updated” date at the top of this page and, where the changes substantively alter your rights, by an in-product notice. Your continued use of the Service after the changes take effect constitutes your acceptance of the revised Terms.

These Terms are governed by the laws of the State of Delaware, United States, without regard to its conflict-of-laws principles. Disputes arising out of or related to these Terms or the Service will be brought exclusively in the state or federal courts located in Delaware, and you consent to the personal jurisdiction of those courts. If you reside in a jurisdiction whose mandatory consumer-protection laws give you stronger rights, those rights are not affected.

If any provision of these Terms is held unenforceable, the remainder will remain in full force and effect. Our failure to enforce any right or provision is not a waiver of that right. These Terms constitute the entire agreement between you and us regarding the Service.

Questions about these Terms? Contact us at hello@together.cam.